5 practical ways to ace a virtual negotiation
![5 practical ways to ace a virtual negotiation]( "5 practical ways to ace a virtual negotiation")
We have all been thrust into quickly learning and adapting to our current reality amidst the COVID-19 crisis. If you…
Gayle MartinApril 6, 2020
10 Things Every Customer Wants
![10 Things Every Customer Wants]( "10 Things Every Customer Wants")
Gone are the days where only the only consideration is the cost of products and services. Today's consumers crave, expect…
Gayle MartinFebruary 10, 2020
Five HR transformation strategies in 2020
![Five HR transformation strategies in 2020]( "Five HR transformation strategies in 2020")
In 2020, HR leaders will be focusing on concrete action that aligns human capital management better with the overall goal…
Gayle MartinFebruary 5, 2020
10 Ways to Handle Difficult Customers
![10 Ways to Handle Difficult Customers]( "10 Ways to Handle Difficult Customers")
Dealing with unhappy customers is a given in the world of business. It's how we choose to resolve their issues…
Gayle MartinJanuary 9, 2020
Bad meetings drain time and energy — here are 6 ways to lead ones that engage and inspire
![Bad meetings drain time and energy — here are 6 ways to lead ones that engage and inspire]( "Bad meetings drain time and energy — here are 6 ways to lead ones that engage and inspire")
Let's make 2020 the year that we start making our meetings more meaningful and productive!
Gayle MartinJanuary 7, 2020
4 ways onboarding processes must change
![4 ways onboarding processes must change]( "4 ways onboarding processes must change")
“Onboarding doesn’t begin when a new hire signs the contract and ends when they walk out of the induction room…
Gayle MartinDecember 17, 2019
A Therapist on How to Find Work-Life Balance During the Very Stressful Holiday Season
![]()
Work/Life balance is tricky at the best of times, but during the holidays it can be especially difficult to know…
Johnston GroupDecember 16, 2019
Instead of Waiting for Inspiration, Learn How to Cultivate It
![]()
When we're inspired, we work differently. We're faster, more engaged, and it shows in what we produce. But does inspiration…
Johnston GroupDecember 12, 2019
Water Cooler Chat – 10 Smart Reasons to Encourage It
![Water Cooler Chat – 10 Smart Reasons to Encourage It]( "Water Cooler Chat – 10 Smart Reasons to Encourage It")
This age old ritual may be given a bad rap, but water cooler talk can grow your business while building…
Gayle MartinDecember 2, 2019
8 Things Leaders Do That Make Employees Quit
![8 Things Leaders Do That Make Employees Quit]( "8 Things Leaders Do That Make Employees Quit")
"It’s true that there is no way you can control every aspect of your team’s work experience. That said, focusing…
Gayle MartinNovember 7, 2019