Top tips for improving your customer service
![Top tips for improving your customer service]( "Top tips for improving your customer service")
It's never too late to step up your game as a company and re-evaluate how to offer better customer service.…
Gayle MartinAugust 7, 2018
Employee Assistance Programs Don’t Just Benefit Employees Here’s Why They’re Good for Employers Too
![Employee Assistance Programs Don’t Just Benefit Employees Here’s Why They’re Good for Employers Too]( "Employee Assistance Programs Don’t Just Benefit Employees Here’s Why They’re Good for Employers Too")
Employee assistance programs come to the rescue of employees at their most unexpected time of need. Employers who offer this…
Gayle MartinAugust 2, 2018
5 Daily Habits That Will Boost Your Leadership in 2018
![5 Daily Habits That Will Boost Your Leadership in 2018]( "5 Daily Habits That Will Boost Your Leadership in 2018")
Be nice, take an interest, be engaged... these seem like obvious things to do. It's important to take a look…
Gayle MartinJune 27, 2018
6 Things Business Owners Need to Understand About Social Media Marketing
![6 Things Business Owners Need to Understand About Social Media Marketing]( "6 Things Business Owners Need to Understand About Social Media Marketing")
Hard as many may try, we cannot hide and pretend that social media doesn't have a huge impact. As a…
Gayle MartinJune 25, 2018
Inspire Employees to Own Their Productivity With a Bottom-Up Culture
![Inspire Employees to Own Their Productivity With a Bottom-Up Culture]( "Inspire Employees to Own Their Productivity With a Bottom-Up Culture")
It might not always be feasible to let employees work with the technology they prefer, but they may be more…
Johnston GroupJune 20, 2018
6 elements to create a high-performing culture | Organization
![6 elements to create a high-performing culture | Organization]( "6 elements to create a high-performing culture | Organization")
McKinsey research shows that culture is one of the essential components of business performance, yet most businesses don't treat it…
Matt JohnstonJune 14, 2018
15 email-etiquette rules every professional should know
![15 email-etiquette rules every professional should know]( "15 email-etiquette rules every professional should know")
An often overlooked skill that we can all improve in subtle yet effective ways.
Gayle MartinJune 11, 2018
Building a Business Website: A Small Business Guide
![Building a Business Website: A Small Business Guide]( "Building a Business Website: A Small Business Guide")
A great guide to get your business seen, heard & talked about... in a good way!
Gayle MartinMay 28, 2018
4 Ways to Lead Any Personality Type on Your Team
![4 Ways to Lead Any Personality Type on Your Team]( "4 Ways to Lead Any Personality Type on Your Team")
Playing to your team members' strengths starts with learning what they are.
Gayle MartinMay 28, 2018
How to Establish Values on a Small Team
![How to Establish Values on a Small Team]( "How to Establish Values on a Small Team")
"Developing your corporate values early in your company's history can have a lasting and positive effect on your organization and…
Matt JohnstonMay 22, 2018