“One of many insightful quotes from Bill Gates offers powerful advice for business owners: “Your most unhappy customers are your greatest source of learning.” Taking steps to turn customer complaints into opportunities not only creates happy customers, but also helps stem customer churn, drive ROI, and build brand loyalty.”
7 Tips to Turn Customer Complaints Into Opportunities
Customer Service By Sean Wise, Best-selling author , venture capitalist , and founder @SeanWise One of many insightful quotes from Bill Gates offers powerful advice for business owners: “Your most unhappy customers are your greatest source of learning.”