Business 7 Tips to Turn Customer Complaints Into Opportunities "One of many insightful quotes from Bill Gates offers powerful advice for business owners: "Your most unhappy customers are your greatest source of learning." Taking steps…Gayle MartinNovember 5, 2020
HR An Organizational Psychologist Explains How to Master Giving Feedback at Work Imagine if you got feedback about every single thing you did all day.Gayle MartinDecember 18, 2017