Timely and effective communications with employees and clients is just as important as getting through the COVID crisis in general. What you say, when you say it and what method of delivery you choose is critical when it comes to messaging. Interactive messages are 44 times more effective than email in prompting people to take action during the COVID-19 pandemic, according to a recent study.
Managing employee communications has become more time-critical than before with the constant changes taking place amidst the ongoing outbreak. In another study by AON, 56% of HR leaders cited employee communications as a top challenge. Their focus has mainly on communicating the right information and messages, with 90% of leaders staying on top of updates regarding measures adopted by the company.