When we refer to skills like interpersonal skills, leadership skills, diligence and charisma as “soft skills, ” we diminish their importance. It is important to reframe this thought process and start referring to them as real skills because these (and other) essential human skills are at the heart of what is presently needed in the workplace. Seth Godin defends the importance of “soft skills” and demonstrates the importance of cultivating them in organizations in his blog post.
https://itsyourturnblog.com/lets-stop-calling-them-soft-skills-9cc27ec09ecb