“Research has found roughly 87 percent of employees want to “be developed” in their job, but only a third report actually receiving the feedback they need to engage and improve. The reason for the gap is hardly a mystery: Typical feedback conversations are about as pleasant as a root canal.”
Using Neuroscience to Make Feedback Work and Feel Better
A version of this article appeared in the Winter 2018 issue of strategy+business. Not too long ago, 62 employees at a major consultancy found themselves getting called into a room in pairs, neither person having any prior relationship to the other, for what they were told was a role-playing exercise.
