This article reminds us (me, this sure hit home) that trust comes from doing what you say you’d do. When we don’t follow through (or reschedule) on a commitment, however small it may be, we compromise the trust we have with others and with ourselves.
You Have to Stop Canceling and Rescheduling Things. Really.
Executive Summary We overcommit ourselves because it’s easier in the moment to say yes instead of no. But then we feel overwhelmed – and so at the last minute, we decide to cancel. It feels like no big deal. After all, everyone does it, and it’s easy to send a text or an email asking to reschedule.
