Johnston Group provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of Canada’s Best Managed Companies and was named one of Manitoba’s Top Employers. We support a positive work atmosphere where we value the diversity in the people we serve and are looking for talent who will contribute to our diverse and inclusive workplace; where individual differences are recognized, appreciated, and respected. JG believes in giving back and contributes significantly to local health, arts, sports, and other community organizations.

The Supervisor of Life & Disability Services is critical to the success of the Life and Disability Services team by ensuring they are well supported and have solid direction in their daily work.

As the successful candidate, you will be responsible for time reporting and performance management of direct reports and will review and manage workloads to ensure internal and external customer service and quality expectations are met. You will encourage your team to take initiative, innovate and to share ideas to enhance process efficiencies

*Hybrid working model based out of our Winnipeg, MB office, with three days in-office per week.

Qualifications:

• 3 to 5 years of experience in a Disability Claims Intake and/or Administration role
• Strong leadership abilities with a minimum 3 years of experience in a leadership role
• Comprehensive working knowledge of group benefit contracts, including life and disability eligibility, insurance, and administrative standards
• Well-developed interpersonal and verbal/written communication skills
• Strong analytical, problem-solving and conflict resolution skills
• Flexible and able to adapt to new situations
• Ability to effectively multi-task and manage multiple competing priorities daily
• Ability to support and work with a team to effectively manage change
• Demonstrated commitment to continuous improvement
• Demonstrated coaching and mentoring skills
• Proficient in Microsoft Office
• Experience creating presentations and preparing reports is an asset
• Industry education (CEBS, LOMA, HIAA) is an asset

The successful candidate must be legally eligible to work in Canada. We thank all applicants for their interest. Please note that only those selected for an interview will be contacted.

JG welcomes the opportunity to provide accommodation throughout the selection process. Please contact us to discuss your requirements by email at human.resources@johnstongroup.ca or by phone at 204-774-6677, ext 605.