Johnston Group provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of Canada’s Best Managed Companies and was named one of Manitoba’s Top Employers. We support a positive work atmosphere where we value the diversity in the people we serve and are looking for talent who will contribute to our diverse and inclusive workplace; where individual differences are recognized, appreciated, and respected. JG believes in giving back and contributes significantly to local health, arts, sports, and other community organizations.

As an account representative, you are responsible for providing dedicated support to our clients across the country. The primary duties include handling the clients’ administration inquiries; looking after new group set-ups and amendments; meeting with the Underwriting team regarding insuring company applications; communicating with the insuring company; providing exceptional customer service to our clients through general phone and/or email inquiries; and processing annual client rate renewals.

*Hybrid working model based out of our Winnipeg, MB office, with three days in-office per week.

Qualifications:

• 3 to 5 years’ experience working with group benefits is preferred
• Effective and well-developed organizational skills
• Strong attention to detail and accuracy
• Ability to handle high volume and competing priorities
• Excellent communication skills (verbal and written) with a strong focus on customer service
• Effective problem solving, analytical and mathematical skills
• Able to maintain confidentiality at all times
• Proficient using MS Office
• Ability to work independently or as part of a team

The successful candidate must be legally eligible to work in Canada. We thank all applicants for their interest. Please note that only those selected for an interview will be contacted.

JG welcomes the opportunity to provide accommodation throughout the selection process. Please contact us to discuss your requirements by email at human.resources@johnstongroup.ca or by phone at 204-774-6677, ext 605.