Johnston Group provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of Canada’s Best Managed Companies and was named one of Manitoba’s Top Employers. We support a positive work atmosphere where we value the diversity in the people we serve and are looking for talent who will contribute to our diverse and inclusive workplace; where individual differences are recognized, appreciated, and respected. JG believes in giving back and contributes significantly to local health, arts, sports, and other community organizations.

This role operates within our highly collaborative Operational Excellence team, responsible for coaching and supporting our staff through our continuous improvement journey to promote the JG of the future.

The Operational Excellence Facilitator is responsible for supporting the implementation and sustainment of the operational excellence strategy. As a champion of continuous improvement, this role will lead rapid improvement events, spread lean methodology and support the spread of the operational excellence mindset across the organization.

*Hybrid working model based out of our Winnipeg, MB office, with three days in-office per week.

Qualifications:

• Undergraduate degree in business administration or other related field; an equivalent combination of education and experience will be considered
• 5+ years of experience in supporting large-scale, cross-departmental process improvement initiatives
• Advanced knowledge of Lean Six Sigma or Continuous Improvement methodologies
• Experienced facilitator with the ability to achieve workshop and meeting objectives
• Experience leading complex initiatives and facilitating executive stakeholder sessions
• Experience with business process mapping tools and techniques
• Strong ability to lead by demonstrating desired values, behaviors, and work practices
• Proficient in data analysis with strong capabilities in Excel and PowerBI
• Experience in the group insurance industry is an asset
• Excellent verbal and written communication skills
• Experience with process automation tools and methods
• Proven ability to work collaboratively across teams and with employees from diverse backgrounds

The successful candidate must be legally eligible to work in Canada. We thank all applicants for their interest. Please note that only those selected for an interview will be contacted.

JG welcomes the opportunity to provide accommodation throughout the selection process. Please contact us to discuss your requirements by email at human.resources@johnstongroup.ca or by phone at 204-779-6707.