{"id":9283,"date":"2020-11-05T05:55:32","date_gmt":"2020-11-05T11:55:32","guid":{"rendered":"https:\/\/johnstongroup.ca\/the-advisor-journal\/?p=9283"},"modified":"2020-10-16T08:46:55","modified_gmt":"2020-10-16T13:46:55","slug":"7-tips-to-turn-customer-complaints-into-opportunities","status":"publish","type":"post","link":"https:\/\/johnstongroup.ca\/the-advisor-journal\/business\/7-tips-to-turn-customer-complaints-into-opportunities\/","title":{"rendered":"7 Tips to Turn Customer Complaints Into Opportunities"},"content":{"rendered":"<p>&#8220;One of many insightful <a href=\"https:\/\/www.inc.com\/john-brandon\/25-of-the-best-bill-gates-quotes-on-success.html\">quotes\u00a0<\/a>from\u00a0<a href=\"https:\/\/www.inc.com\/peter-economy\/bill-gates-says-that-these-are-5-of-his-favorite-ted-talks-you-might-be-surprised.html\">Bill Gates<\/a>\u00a0offers\u00a0powerful advice for business owners:\u00a0&#8220;Your most unhappy customers are your greatest source of learning.&#8221;\u00a0Taking steps to turn\u00a0<a href=\"https:\/\/www.inc.com\/young-entrepreneur-council\/6-proven-tactics-for-dealing-with-upset-customers.html\">customer complaints<\/a> into opportunities not only creates happy customers, but also helps stem customer\u00a0churn, drive ROI, and build brand loyalty.&#8221;<\/p>\n<blockquote class=\"embedly-card\" data-card-controls=\"0\" data-card-align=\"center\" data-card-theme=\"light\">\n<h4><a href=\"https:\/\/www.inc.com\/sean-wise\/7-tips-to-turn-customer-complaints-into-opportunities.html\">7 Tips to Turn Customer Complaints Into Opportunities<\/a><\/h4>\n<p>Customer Service By Sean Wise, Best-selling author , venture capitalist , and founder @SeanWise One of many insightful quotes from Bill Gates offers powerful advice for business owners: &#8220;Your most unhappy customers are your greatest source of learning.&#8221;<\/p>\n<\/blockquote>\n<p><script async src=\"\/\/cdn.embedly.com\/widgets\/platform.js\" charset=\"UTF-8\"><\/script><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;One of many insightful quotes\u00a0from\u00a0Bill Gates\u00a0offers\u00a0powerful advice for business owners:\u00a0&#8220;Your most unhappy customers are your greatest source of learning.&#8221;\u00a0Taking steps to turn\u00a0customer complaints into opportunities not only creates happy customers, but also helps stem customer\u00a0churn, drive ROI, and build brand loyalty.&#8221;<\/p>\n","protected":false},"author":2,"featured_media":9289,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/www.incimages.com\/uploaded_files\/image\/1920x1080\/getty_1016109338_2000133320009280327_412344.jpg","fifu_image_alt":"7 Tips to Turn Customer Complaints Into Opportunities","footnotes":""},"categories":[8],"tags":[383,168,199,244,318],"class_list":{"0":"post-9283","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-customersatisfaction","9":"tag-business","10":"tag-customer_engagement","11":"tag-customer_service","12":"tag-feedback"},"_links":{"self":[{"href":"https:\/\/johnstongroup.ca\/the-advisor-journal\/wp-json\/wp\/v2\/posts\/9283","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/johnstongroup.ca\/the-advisor-journal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/johnstongroup.ca\/the-advisor-journal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/johnstongroup.ca\/the-advisor-journal\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/johnstongroup.ca\/the-advisor-journal\/wp-json\/wp\/v2\/comments?post=9283"}],"version-history":[{"count":3,"href":"https:\/\/johnstongroup.ca\/the-advisor-journal\/wp-json\/wp\/v2\/posts\/9283\/revisions"}],"predecessor-version":[{"id":9465,"href":"https:\/\/johnstongroup.ca\/the-advisor-journal\/wp-json\/wp\/v2\/posts\/9283\/revisions\/9465"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/johnstongroup.ca\/the-advisor-journal\/wp-json\/wp\/v2\/media\/9289"}],"wp:attachment":[{"href":"https:\/\/johnstongroup.ca\/the-advisor-journal\/wp-json\/wp\/v2\/media?parent=9283"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/johnstongroup.ca\/the-advisor-journal\/wp-json\/wp\/v2\/categories?post=9283"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/johnstongroup.ca\/the-advisor-journal\/wp-json\/wp\/v2\/tags?post=9283"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}